About

The Utility Service Division is organized into three sections: Billing, Collections, and Customer Service. Through these sections the Division is responsible for creating water accounts, changing water accounts, finalizing water accounts, implementing the water, wastewater, and recycled water rates; install new meters, rent out construction meters, turn on water service, shut off water service, and water assistance programs.
  1. Utilities Customer Service

    Physical Address
    3200 Civic Center Circle NE
    Suite 270
    Rio Rancho, NM 87144

    Phone: 505-891-5020 / 505-975-1581 (Emergency or After Hours)

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