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Apply for A WATER ACCOUNT SERVICE
You will need to apply for a new water account if: you have never had a water account, are reactivating an account, or transferring ownership of an account. Please note all applicants noted below are assessed a $45.00 administrative fee.
How to Apply for Service:
1. Complete an applicable application listed below
a. UT-UTS-01.01 (E) Residential Application (PDF)
b. UT-UTS-01.02 (E) Commercial Application (PDF)
- If you live in a single family home;
- If you are renting, a signed lease/rental agreement from both parties is required and all lease holders must be on application;
- Valid drivers license, state ID, or passport for all applicants is required;
- If services are off please complete one of the following:
- If you are applying for water for a business;
- Property Managers must submit signed Property Management agreement
- Commercial accounts require a business license, LLC, or Corporate documents to support the type of business.
- Sole Proprietorship follow residental requirements.
- Realtors/Agencies must submit documentation to support type of business. If the property is a foreclosure - Realtor/Agent must provide Bank Assignment Letter.
- If services are off please complete one of the following:
a. E-mail to: utilitycustomerservice@rrnm.gov3. If you have any questions, please contact (505) 891-5020 or chat live with a representative.
b. Fax to: (505) 891-5204. Please include a cover page, any additional documentation, and a note how many pages are included in the fax.
Contact Us
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3200 Civic Center Circle NE
Suite 270
Rio Rancho, NM 87144
Ph: 505-891-5020
After-Hours Water Leak Emergency
505-975-1581